Author Archives: Denise Scotti-Smith PHR

About Denise Scotti-Smith PHR

Denise Scotti-Smith PHR, SHRM-CP is the Founder and President of Mission Accomplished Consulting, LLC. As a Certified Executive & Leadership Coach, she provides coaching, risk management services, consulting, outsourcing and on-site management training. With a Master's in Organizational & Human Resource Management and about 30 years of leadership experience, she specializes in risk management, organizational development, strategic planning, leadership & employee development, change management, operations management, employee relations, and HR law. For more information, go to http://www.missionllc.org.

COVID-19 Liability Protection Laws Provide False Sense of Security to Business Leaders

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Those Covid-19 Liability Protection Laws your state passed won’t prevent liabilities! Continue reading

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What “Mask Mandate Bans” Mean for the Workplace (And What They Don’t)

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“Can I require my employees to wear masks even though the Governor of my state banned mask mandates”? -Employers in States Buzzing about “Mask Mandates” Employers frequently ask me if they can mandate that their employees wear masks per state … Continue reading

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Current Trends in COVID-19 Legal Liabilities & OSHA Violations

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In a Hypothetical Situation, How Would You Defend Yourself? According to the most recent legal and insurance trends, employers will need to prove that they had adequate protective measures in place to prevent the spread of COVID-19 in the workplace. … Continue reading

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Minimizing COVID-19 Liabilities in the Workplace

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The most frequently asked pandemic-related questions I get from employers reflect their desire to minimize legal liabilities and the financial burdens associated with them. The pandemic is bringing a surge of typical employment-related lawsuits (ie. discrimination,  retaliation, etc.)  as well … Continue reading

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Workers Compensation & COVID-19

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Workers Compensation Coverage for COVID-19 Infections Depending on the state, Workers Compensation does not usually cover “ordinary diseases of life” such as the common cold or flu, in part because it is difficult to determine where one contracted the illness.  … Continue reading

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HR Tips for Managing Work Comp & Injury Expenses

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In most states, employers are legally required to carry Workers’ Compensation Insurance, although that requirement may be contingent upon the size of the business. It protects the company in the event that an employee is injured on the job and … Continue reading

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Doing Conflict the Right Way..

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The Magic of  The Talking Stick   From board rooms to living rooms, people unleash opposing ideas leaving many opportunities for interpersonal conflict.   Interpersonal conflict can be a driving force for positive change.  When “done right”, conflict can be a great … Continue reading

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Five Ways to Embrace Change and Enhance Personal Well-Being at Work & Beyond

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      “In any given moment, we have two options:  to step forward into growth, or back into safety.” – Abraham Maslow One doesn’t need to look very far to see how fast our society has been changing. No … Continue reading

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Embrace Change and Optimize Professional & Personal Success

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“It’s not the strongest of the species nor the most intelligent that survives. It is the one that is the most adaptable to change.” Charles Darwin  (1809 ~ 1882) In order to meet constantly evolving business demands, businesses seek employees … Continue reading

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The Board of Directors, Governance & The Talent Shortage

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The governance role prescribed to the board of directors increasingly includes the need to manage risks associated with talent management.  The urgency to do so is perpetuated by labor market forecasts that continue to highlight an emerging and increasing “talent … Continue reading

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Leadership And The ROI of Employee Training Programs

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Corporate Training is on the Rise! With corporate employee development programs on the rise, there’s good reason to want the biggest return on your training investment!    According to Forbes,  spending on corporate training has grown to over $70 billion in … Continue reading

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3 Myths Supervisors in “Right to Work States” Can’t Afford to Believe!

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3 Myths Supervisors in “Right to Work States” Can’t Afford to Believe! As of this writing, there are 24 of the United States who have adopted Right to Work legislation.  Despite the ongoing debate surrounding these laws, it’s common for … Continue reading

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Great Leaders Delegate & Here’s Why!

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If you’re a leader who chooses not to delegate to others, then there is a good chance that you’re not as useful to your employer as you think you are. Supervisors use many excuses not to share the workload, but … Continue reading

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Communication Skills That Minimize Conflict!

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The workplace can certainly be a breeding ground for unwelcome conflict. After many years of dissecting conflict, I’ve found conflict is usually derived from misunderstandings that stem from two aspects of communication: how well we listen and how we communicate … Continue reading

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Hiring the Right Person: The Art of Developing Behavioral-Interview Questions

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If you want a list of questions to ask candidates during a job interview, one can easily type the term “job interview questions” into their favorite search engine. However, unless those job interview questions are structured a certain way, studies … Continue reading

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Cost-cutting Job Interview Strategies for Employers

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When employers conduct job interviews, they are doing so much more that just trying to find the right person for the job.   Whether or not the candidate leaves with a   positive first impression can affect the employer’s reputation!  When interviews are conducted … Continue reading

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The Art of Embracing Employee Resistance During “Staff Meetings”!

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Whether you call them “staff meetings” or “team meetings”, delivering information is one of the most important functions of a manager! Your credibility as a leader can be established or diminished based on how well you deliver both good and bad news. … Continue reading

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Attention Supervisors: Hold Employees Accountable! No Excuses!

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The supervisors who are all too eager to jump on poor performance unfairly are usually the ones who come to mind when we think of “toxic supervisors”. However, poor morale, high turnover, incompetence and preventable expenses spread like wild fire … Continue reading

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Research & the ROI of Leadership Coaching!

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“The goal of coaching is the goal of good management: that is – to make the most of an organization’s valuable resources.”          — Harvard Business Review “Coaching is unlocking a person’s potential to maximize their own performance.  It is helping … Continue reading

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A Consultant or a Leadership Coach: What’s The Difference?

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In my mission to unlock an organization’s potential and optimize employee performance, I provide consulting and leadership coaching in addition to leadership training.  I often get asked what the difference is between a leadership coach and a consultant. What would … Continue reading

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