Tag Archives: communication skills

Communication Skills That Minimize Conflict!

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The workplace can certainly be a breeding ground for unwelcome conflict. After many years of dissecting conflict, I’ve found conflict is usually derived from misunderstandings that stem from two aspects of communication: how well we listen and how we communicate … Continue reading

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The Art of Embracing Employee Resistance During “Staff Meetings”!

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Whether you call them “staff meetings” or “team meetings”, delivering information is one of the most important functions of a manager! Your credibility as a leader can be established or diminished based on how well you deliver both good and bad news. … Continue reading

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